Channel 10 news popped into HealthMint Medical Centre in Cranbourne North this week to see what all the hype has been about lately surrounding the clinic and reports that we have only a 5 minute wait time to see a GP!
We had an amazing experience showcasing the Clinic of the Future with the use of technology and amazing staff to make the patient experience a positive and memorable one. Patients can check themselves in using iPads while a concierge welcomes them at our check in bar before relaxing in the lap of luxury.
Here at this Cranbourne Medical Centre, traditional reception areas as well as Doctors sitting behind clunky desks have been done away with. This allows for better contact with patients which results in them feeling heard and understood – an approach unique to HealthMint Medical Centre.
Streamlining the registration and sign in process allows for longer consultations for each patient. Appointments actually run on time at HealthMint! Current patients continue to express their pleasure with no longer having to wait extended periods of time (sometimes hours) to see a doctor. Long wait times are considered the norm at most other GP clinics.
Founder and co-owner of HealthMint Chantelle Brott explains to 10 News, “When you’re unwell you want nothing more than to sit on the couch in your pyjamas. So we thought why not create that living room like experience.”
There are plans in place to expand HealthMint’s unique style of medicine across the country. It’s a goal to make a significant change in Australian healthcare.
Ashley Apps, a patient of one of the independent practitioners consulting at HealthMint, told 10 News how wonderful it was to “actually want to come to the doctors, instead of dreading going each time”. Her need to provide her children with the best healthcare has been made possible thanks to the clinic.
Booking appointments focuses on technology with the option of downloading the HealthMint app or booking online.